Atlantic Shores is a retirement community in Virginia Beach, VA. In early 2019, they decided to begin planning a massive renovation of their 25,000 square foot clubhouse, the focal point of their community. Their goal was to transform the dark, outdated space into a refreshing, bright, and "slightly beachy" area for the residents. Not only were these plans meant to provide a better space for current residents, but also create a welcoming atmosphere for prospective residents and their families. They contacted us to calculate budget numbers for the flooring in their clubhouse; however, we experienced constant delays. They were having trouble finding companies that could plan and execute a completely new interior design. After meeting with them about this issue, we quickly contacted a furniture dealer whom we had previously worked with, along with an independent designer who was willing to help us fill in the other needs of the client. We approached Atlantic Shores with a quote that included not only the floors, but also the furniture, lighting, artwork, window treatments, wallpaper, and accessories. The Poetica Collection from Mannington was the perfect fit. We were able to use the same colorway of carpet throughout, which made the spaces feel more open, and still allowed us to give them different patterns for each individual area. Their past experience with Mannington's Natures Path led to the decision to use it again. With our new team in place, we increased our $200,000.00 flooring quote into a $750,000.00 final order and were able to exceed all of our customer's expectations.
Single Source Interior Contractor Award Strategy
Our first team meeting with Atlantic shores involved a complete walkthrough with the managers and maintenance staff. We listened carefully to their desires, needs for the residents, cleaning issues and the vision they expected when the job was complete. Within a week of our meeting, we provided a color board, flooring samples, and chair samples, which quickly got things in motion. The color board hit the jackpot, but unfortunately the residents had to vote on any major renovations. Confidentially, we were asked to make two more color boards which would be less desirable and more pricey! After the vote, we were given a deposit to proceed with the order. (November 30, 2019)
The furniture had the longest lead time, but that did not stop us from installing the flooring, and getting the artwork, window treatments and light fixtures up. The residents felt our crews worked like Santa Claus, getting things completed at night so they had the excitement the following morning to see what was new. We had given a completion date of April 5th, however, we completed the project 30 days early and were paid in full on March 13, 2021. If we had we not stepped up to do this entire job, I feel confident it would still not be done. They were extremely appreciative of everything we did, every step of the way.